Annie Nova, CNBC
Her student loans were forgiven. Then the Education Department refunded her $20,000 for years of overpayment
Karen Tongson never imagined a moment when she wouldn’t be paying back her student loans.As a professor at the University of Southern California, the Los Angeles resident qualified for PSLF but had heard too many stories of borrowers not getting the government’s promise of debt cancellation to believe she ever would. Last month, after years of waiting, Tongson found that her student loan balance had dropped to $0.